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Latest Information on COVID-19 Precautions

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Important Coronavirus Update

The safety of our clients and staff has always been and remains our top priority.

As the world continues to navigate the challenges presented by COVID-19, we realize that some people may have questions about coming to the facility even as they seek to address pressing health issues. Please note that we have implemented extraordinary measures and additional protocols to help ensure a safe and clean environment for our clients, staff and community. We are actively monitoring and responding to all recommendations made by the Centers for Disease Control (CDC) and our local health authority, the San Francisco Department of Public Health.

Thank you for entrusting your care to us. When you or your loved ones need services, know that we are open, trusted and here to support you.

COVID-19 Vaccinations

The CDC recommends that all Americans, with few exceptions, be vaccinated against the virus, and provides its latest guidance here. Please refer to your local Health Authority or pharmacy for information on community vaccination sites.

Facility Services and Programs

  • Our facility is fully operational. We are taking proactive steps to keep our clients and team members safe while serving the needs of our community. We are monitoring for the presence of any symptoms in clients and staff.
  • We are actively following and responding to all recommendations made by the CDC and our local regulatory and health authority, the San Francisco Department of Public Health.
  • We have implemented additional training for all employees on handwashing and hand sanitization, and strict employee and client compliance with washing/sanitizing hands thoroughly and often.
  • We have increased the frequency of the required cleaning and sanitization of our facility, including intake rooms, surfaces and common areas.

Telehealth

Telehealth technology allows you to speak with a healthcare provider using a phone, tablet or computer from the comfort of your own home or other location of choice. Contact us to discuss your treatment options, including remote care.

Individuals Experiencing COVID-19 Symptoms

If you develop a fever or cough or have difficulty breathing, or have had close contact with someone who has had a confirmed positive COVID-19 test result, do not come to the facility, please seek medical attention by calling your provider’s office or an Urgent Care Center.

If you need help deciding if you should seek medical care, access the CDC Coronavirus Self-Checker on the CDC COVID-19 Symptoms page by clicking on the Coronavirus Self-Checker button at the top of the page.

Prevention

The CDC recommends individuals and families follow everyday preventive measures including:

  • Getting a vaccine when it is made available to you.
  • Wearing a mask in indoor public places if you are unvaccinated and over 2 years old. Generally, masks are not needed outdoors, unless in crowded outdoor spaces in areas with high numbers of COVID-19 cases.
  • Social distancing – avoiding crowds and crowded spaces, avoiding handshaking and hugging, deliberately staying at least six feet away from other people, and replacing in-person visits with remote check-ins using technology.
  • Stay home and away from others when you are sick with any respiratory disease symptoms.
  • Cover coughs and sneezes with a tissue, then dispose of the tissue.
  • Wash hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer with 60–95% alcohol.
  • Routinely clean frequently touched surfaces and objects.

Additional Resources

Centers for Disease Control and Prevention (CDC)

CDC Coronavirus Self-Checker

San Francisco Department of Public Health